The problems aren't yet as bad as they were before, but I am anticipating it, since I've only played online for a few hours so far. With the old modem/router (combined single unit) provided by Comcast, I was originally having NAT issues. This is the answer. 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So, unless anyone else on here has had this problem and knows of a fix, I am down to 3 solutions since I got a 30 day guarantee to return this crap and cancel the contract: 1: Return the crap and go with DSL. Until the fix is released, Comcast says that connecting the Xbox One to the internet using an Ethernet cable should circumvent the issue entirely. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). 3: Buy my own modem online, either used on Ebay, or new on Amazon, where I can enable Port Forwarding by accessing Router settings like every other router out there. The rental fees for the crap they provide is ridiculous. 2: Go back to Comcast and try to switch out the Modem with the older model, since I had no issues enabling Port Forwarding on that Modem. "Comcast and Microsoft are aware of a software issue affecting the ability of Xbox One users to play some games online. Xbox One problems with new Comcast Xfinity modem/router, can't enable Port Forwarding for open NAT, anyone have a workaround for these newer modems? First, what browser are you using? This would have the added advantage of using a lower speed plan to save money, like 150Mb/s for $40 a month and not having to worry about monthly modem rental fees. One Moment Please: Attempts troubleshooting steps as listed above. Then restart and everything should be fine. You need a reliable internet service to make use of such a feature? Those ISP provided ones are often trash. At the same time, for all its TV issues, you can go out and buy an Xbox One tomorrow. Remember, this is just the modem, so you will need your own router. 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With Xbox One, I had additional issues with Halo MCCs matchmaking, and issues disconnecting with Party Chat, to the point where I had to use the Xbox app on my phone for party chat.I ended up having to access the modem/router to enable Port Forwarding for the NAT to be open, based on xbox support pages and various youtube tutorials. Modem was this one here:https://images-na.ssl-images-amazon.com/images/I/31gyDWZ6VjL.jpg, With the new router that was provided with the new contract, I am having NAT Strict issues again. Comcast modem makes a constant humming noise. A couple of ideas. I tried it. I read your post about SpeedTest.net and used it to run several speed tests yesterday and again this morning. The Xbox One features an … The fastest speed I got was around 65 Mbps. If Issue Persists: Call Comcast and have them reinitialize and send signal to box. Restart Cable Boxes Find out how to reset your Xfinity cable box to fix larger service issues like on-screen errors, missing channels, and more. I hardwire most of my devices to the router and experience speeds right around what I pay for with no issues. No solution here, but I did want to add my experience with lip-synch issues, as I think there may be more going on than just how a cable box, if applicable, is set up. The faster, more advanced IPv6 seems to be having compatibility issues between the Xbox One and Comcast's services. So I just signed a new contract with Comcast, going from 150Mb/s download 10Mb/s upload to 400Mb/s download 10Mb/s upload for $60 a month with modem/router included. For example, during the setup process, Todd initially identified his cable box as a Comcast box, and the Xbox One wasn’t able to change channels with voice commands. @nokompass @comcast I feel that. Turn off the Xbox One console by holding the power button for 5 seconds. However, Xbox 360 games, which I still play, doesn't support IPv6, so this is going to be a problem regardless. Oh what's that? Distance and interference: Most Xbox One Wi-Fi problems are caused by the console being too far from the wireless router or too much interference on the same frequency that the router is using.These problems can be fixed by moving the console or router, removing the source of interference, or switching to a different type of connection. This can be an option if you want a combo modem/router. Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that Xfinity WiFi is functioning correctly. Otherwise I am capped at 1TB/Month. As noted by the Consumerist... “The issue … The only thing new I have found in the last few minutes is to try a complete factory reset, which gives the option back to enable Port Forwarding using the 10.0.0.1 router settings. Unplug the power cord from the back of the modem. I've talked to 3 separate techs from them and that seems to be what they're running with in the northeast at least. Oh what's that? Getting 500+ down on all devices and my XBOX One (which is the new XBOX-S) actually has speed test results in the single digit download speeds and … Definitely use your own equipment. The first time I attempted to connect the Xbox One online was via ethernet. Took me a bit to figure out how to do it for my xbox. Services are branded Xfinity in areas where digital triple play services are available. If its the new gigabit xfi modem there is port forwarding its buried in the settings. If you have IPv6, you didn’t need to open ports, just deactivate the teredo filter and declare the Xbox as DMZ, if possible. However, you may experience connection issues if your firewall restricts necessary traffic (a setting which may be blocking your Xbox One from connecting to Xbox Live). Now you may watch television on your Xbox One. @yukoasho: I haven't had cable for a while so things have probably changed, but like 3 years ago the Comcast interface was pretty frustrating. From my original post, but thankyou for the suggestion: "I have tried numerous things based on google searching, switching to all ethernet cables, using the phone app, disabling certain networking settings, etc, etc". google xfi port forwarding. Services are branded Xfinity in areas where digital triple play services are available. In fact, lots of people seem to be having issues and are ticked off that the Port Forwarding is web based now, with Comcast's tech support being absolutely zero help what so ever, whether running a private server or gaming, and have not found a fix yet that works. Report. Troubleshoot sound on your Xbox One console Problems with Xbox One achievements and challenges. When playing 360 games (both on 360 console and Xbox One console), I had issues connecting to games when playing Cod and Halo. This could be an issue with the Xbox One, a problem with your internet connection, or even something on Microsoft’s end. Even their own chat system doesn't work that way. Before attempting to address any issues with Xbox One download speeds, we first recommend checking your console's internet connection. Ah, the joys of an all-digital future. Request a call, chat online, and more. To connect your Xbox One to the internet with a wireless connection, you'll need an active Wi-Fi connection within range of the device. I have tried numerous things based on google searching, switching to all ethernet cables, using the phone app, disabling certain networking settings, etc, etc. People are already lining up for them. There are a lot of things that don't work. So I just signed a new contract with Comcast, going from 150Mb/s download 10Mb/s upload to 400Mb/s download 10Mb/s upload for $60 a month with modem/router included. Check the Xbox … The Xbox One X is displaying 4k just fine on it's own, so it seems that the HDMI input on the Xbox One X is not recognized by the XG1. Regardless of the cause, the … So maybe give it a day or two, and if you still can't forward ports, maybe contact combat again and see if they can reset it. Please refer to the user manual for your device should you require additional assistance. This issue is only observed when the Xbox One … Comcast is one of the big players in the US when it comes to Internet service providers. I'd go with Fiber, but it isn't available at my apartment complex. Had one time where we almost got stuck with no internet for a month (siblings had school, so we were worried). Instead, it gives you a link where it is all web based through comcast's Xfinity site. Comcast serves homes and businesses in 40 states and the District of Columbia. The modem I am using is this one:https://hothardware.com/ContentImages/NewsItem/42923/content/xFi_Advanced_Gateway.jpg, The interface on the Xfinity site to enable port forwarding is really easy to navigate, simply select the device to enable, and all the values are automatically entered. I also had issues with the Android app with Edge set as the default browser (it uses web views), even though on Android, Edge is using Chromium rather than EdgeHTML. I don't need to port forward anything for open NAT. #comcastcares I attempted to access the comcast xfinity router through my brower like the last one (routers default ip address in the browser, default user name and password, etc, etc), however there is no option to enable Port Forwarding with this new router. PS4 And Xbox One Pose Major Problems For Internet Providers. "Screen shot here:https://i.imgur.com/UnPKGqg.jpg. Your X1 TV box should resume playing in 5–20 minutes. We have had many different fiber cuts recently tho, New comments cannot be posted and votes cannot be cast. Question from Kellie L.: I have Comcast Internet and the plan I’m on is for 200 Mbps download speed. Connecting to Xbox Live with Wi-Fi. Check for Local Outages View the Xfinity outage map and find out … Comcast offers cable television, internet and home phone service. If it was my cable bill, that modem wouldn't even be in the house. A quick check on internet showed that this was a common problem from a lot of people trying to use two or more xboxes on the same network. Problem is when I go to apply settings, i get an error message saying, "We're Having Some Trouble, Please wait a few minutes and try again or restart your Gateway. Also check to see if … I have Comcast and picked up a modem off amazon and a cheap router. But if I want unlimited data with Comcast, I have to use their modem/router. I work for an IT company, and every single one of our clients with comcast have been experiencing issues the last month or so. Press J to jump to the feed. Well worth the investment versus shelling out monthly to use their shitty modem. This would be a double win if they could do this, cause the older modems still have 4 ethernet ports (the new one only has 2), and I hate using wireless on gaming devices. Intermittent, finicky lip-syncing issues persisted for us with this TV, despite no issue on other 4K sets (including another Hisense model) that were set up the same way. Additionally, some firewall settings, such as IP flood detection, can cause connection issues. Nancy (@molliebush) reported an hour ago. There is only the link to the web site to enable Port Forwarding there, which doesn't work and errors. Comcast does not offer technical support for connecting devices to the Internet. So maybe try a different browser. Tamlin Magee Former Contributor. Put that shit in bridge mode and get a real router. I've contacted comcast several times, and they ACTUALLY are blaming "the position of the sun" for all of the issues. it shows as 150+ ping. Turn off your TV and X1 TV box, wait a few seconds, then turn them back on. Press question mark to learn the rest of the keyboard shortcuts, https://images-na.ssl-images-amazon.com/images/I/31gyDWZ6VjL.jpg, https://hothardware.com/ContentImages/NewsItem/42923/content/xFi_Advanced_Gateway.jpg. All that we see or seem is a dream within a dream-Edgar Allan Poe Your time is limited, so don't waste it living someone elses life.-Steve Jobs Under Video display settings, the 'current video settings' dialog shows the display as "unknown company". We had not had this issue with our xbox 360 consoles, so something was different with Live on xbox one in regards to networking. Utilize these simple troubleshooting recommendations to resolve Comcast Business Internet issues. Does anyone else have this issue? I … This will link the two devices together. Turn on the Xbox One console. After 1 minute, plug the modem back in and wait for all of the lights to return to their normal state. I struggled with the shitty Comcost (typo but it stays) modem/router for far to long. However with no luck and the same issue. These issues are happening every other day, entire sites going down, server and all. Report a service outage If you think something’s not working on Xbox, let us know. Still need help? I had to call Comcast and tell them I couldn’t get open ports on Xbox. Plug the other end of the network cable into the back of your Xbox One console. Comcast serves homes and businesses in 40 states and the District of Columbia. All help appreciated, thanks! Oh what's that? Well, no all-digital future for you. Comcast isn't reliable? Your one source for all things Xbox on Reddit! This is a solid option with an instant $10 savings by clicking the coupon. UPnP should take care of all of that for you. Comcast is a majority shareholder of NBC Universal. The problem is, there is no option to do it when going to the 10.0.0.1 router settings. You can't go full IPv6 on an Xbox One. Call Xbox first, then Comcast if they can't help you. Second, it seemed to take a day or two after I got it that it seemed to have been fully provisioned. Actually shocked this was their answer. Microsoft on the Xbox One's launch said all these NAT and IPv4 issues would be a thing of the past because everything could run over IPv6 to their servers, but that was bullshit. I also just changed from Comcast 105 extreme to the 1 Gig AT&T Fiber service. Chrome, but having the same problem using IE, and a phone browser. Once I connected the cable I went into my router's settings and made the changes as described in the article. Try powering down your TV and X1 TV box. This router doesn’t seem to have a teredo filter setting, you have to declare the Xbox as DMZ and enable the UPnP. Not sure about OP. Unfortunately Comcast Internet packet loss is a real issue that is affecting gamers and streamers everywhere. Try doing it through the "Xfi" app on your phone. Comcast is a majority shareholder of NBC Universal. Been doing extensive googling with no luck. If Comcast is going … I could not get it to keep an open NAT even with DMZ. They changed some settings on their end and UPNP worked after that. I have the same new modem from comcast. Lmao I know in the summer signal goes down so as it gets hotter signals get worse but that's ridiculous. Id find it for you but I am running short on time this morning. I had IPv6 then, and it was still a problem on Xbox One with party chat. I get 100+ down all the time on Comcast. You need to always be online to enjoy that all-digital future? Comcast internet.. 1Gb download and 40Mb upload. Anyone have any suggestions? Comcast offers cable television, internet and home phone service. No idea why they made it so you have to do it through an app but that's Comcast for ya. Xfinity TV offers television over the internet (IPTV). Unplug your cable or satellite box from the television and instead plug it into the back of the Xbox One. Did you still have IPv4 or IPv6 now? I had problems at times accessing settings using desktop Edge (UWP desktop version). Ping on my PC is only 10-15 through each speedtest and on ps4 through the www. Things like the threat detection functionality took a couple of days to start working it seems. However, there’s a solution to all this, which has been confirmed by many members of online gaming community: Speedify! Comcast was charging me ~$8/month years ago to rent their modem, so you will make your money back quickly. Negative. This fixed all my issues completely. Xfinity TV offers television over the internet (IPTV). But with the Xbox One and PS4, you press a button and … I have what looks to be the same modem. 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